Apple accidentally sends emails to users asking them to update their iTunes Connect banking information, but users who receive the emails often don’t have content distributed through the service.


Users flocked to Twitter to share their confusion about the email, which reads, “We are communicating because your iTunes Connect bank information is invalid and needs correction to ensure successful payment of any amounts owed to you.”

For many users, the email is signed by the Apple Music team, which means that those who receive the email are artists with content on Apple Music‌. For reference, iTunes Connect is what producers, artists, writers, and others use to distribute their content across Apple platforms.

“Once your bank information has been corrected, it can take up to two cycles for your payment to be sent. If you have any questions, contact us,” the email continues. For users who do not use iTunes Connect, they will likely simply safely ignore the email.

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